How to Download Backups with BackupMaster for Shopify


With BackupMaster, your daily backups are securely stored in the cloud. To give you extra peace of mind, you can download these backups and send them to your email. This guide will show you how to export your data and receive it via email.


The download feature is available on the PRO plan and higher.

Data Accessibility and Extra Protection

While downloading your backups adds an extra layer of protection, you can always access your data directly in the BackupMaster app. Downloading isn't necessary for data access. Learn how to view and access your backed-up data here.

Steps to Download Backups

  1. Open the App:
    • Log in to your Shopify admin, open the BackupMaster app, and click the "Export" button on the dashboard.
  2. Select Export Option:
    • Click "Export Now."
  3. Send Download Link via Email:
    • Choose "Send download link via email."
    • Click the "Start Export" button.
  4. Monitor Export Progress:
    • Track the export progress from your dashboard. The process may take some time, depending on your data size. Once completed, you will receive an email notification.
  5. Download the Archive:
    • You have seven days to download the archive using the link sent via email.

Scheduling Downloads

With BackupMaster, you can easily schedule regular backups to be sent to your email or uploaded to Google Drive. This ensures your data is always securely saved without the need for manual intervention. This feature is available on the PRO plan and higher. For more details on how to set this up, refer to our article on How to Set Up Scheduled Downloads.


By following these steps, you can easily download your backups, ensuring you always have access to your data. If you have any questions, feel free to reach out to our support team. Enjoy the peace of mind knowing your data is securely backed up and readily accessible.

Contact Our Support Team

At BackupMaster, we pride ourselves on providing exceptional customer support tailored specifically for Shopify users. Our knowledgeable and friendly support team is here to help ensure your backups run smoothly and your data remains secure.

If you have any questions, encounter any issues, or need assistance with our app, please don't hesitate to reach out to us. We're dedicated to providing prompt and effective support to meet your needs.

How to Contact Us:

  • Email:
  • Help Center: Visit our Help Center for detailed guides and articles.

Feel free to contact us anytime. We're here to help!

Additional Resources

For more information and guides on using BackupMaster, check out the following articles: